Know Your Product

Seamless Teams Calling with Direct Routing

Enabling Teams as a full cloud-based UC solution with enterprise-grade telephony now gives many enterprises using Teams for internal collaboration the benefit of call functionality. Give your teams a voice with confidence by utilising Direct Routing from OLYS, a reputable VoIP service in the UK, which offers carrier-grade infrastructure, easy provisioning, and improved call management capabilities. Take advantage of this highly dependable and robust architecture.

Premium Quality Origination & Termination

Powerful MS Teams Trunking Coverage

MS Teams Trunking Coverage

Our Features

What Makes OLYS The Right Choice For Microsoft Teams?

01

No Additionals

Enable Calling in Teams experience without needing any additional hardware or software
03

Mega Savings

Affordable substitute for Microsoft Calling Plans that enables you to optimise your current expenses.
02

Flexibility and Scalability

Easily scale the number of concurrent call channels up or down based on business needs.
05

SBC Included

SBC is included as standard with our Direct Routing solution, so you won't need to worry about another vendor.
We're Good Together

MS Teams Trunk Types

CategoryFeature/ FunctionalityAvailable
Support and ConfigurationPortal Based SupportYes
Email SupportYes
Phone SupportYes
Free Knowledge BaseYes
Guides for Customer End ConfigurationsYes
Guided Success DeliveryYes
Technical FeaturesCLI PassthroughYes
Number MaskingYes
SIP and SBC SupportYes
Regular SBC Security UpdatesYes
Number Moves and ChangesYes
Reliability and ContinuityFailover ServicesOn Request
Disaster Recovery SolutionsYes
Geo-RedundancyComing Soon
Analytics and MonitoringAnalytics and ReportingYes
Real-Time Analytics DashboardYes
Service Quality and AssistanceRegular Service ReviewsYes
24/7 Technical SupportYes
Call Handling FeaturesCall RecordingYes
Call Transfer and ForwardingYes
Direct Inward Dialing (DID)Yes

UK Standard MS Teams Trunk

UK Standard MS Teams Trunk is a basic Teams Trunk service for the UK market. Charges are based on usage and ideal for Small Businesses. This product typically includes:

Pay-as-you-go Pricing
Free Bearer Number
Fix Number of Channels
Certified SBC for Direct Routing
Basic Features Call Forwarding, Voicemail, and Caller ID

UK Bundled MS Teams Trunk

UK Bundled MS Teams Trunk is a trunk service with bundled minutes for UK-based customers. Helps to manage telecom budgets with fixed monthly costs. This product typically includes:

Free Bundled Minutes
Free Bearer Number
Fix Number of Channels
Certified SBC for Direct Routing
Basic Features Call Forwarding, Voicemail, and Caller ID

UK Flex MS Teams Trunk

UK Flex MS Teams Trunk is a more flexible trunk service tailored for varying usage patterns. Easily adjusts to changing business needs, allowing for rapid scaling of channels and features. This product typically includes:

Flexible Scaling of Channels
Free Bundled Minutes
Free Bearer Number
Certified SBC for Direct Routing
Free Failover SIP Trunk + Basic Features Call Forwarding, Voicemail, and Caller ID

International MS Teams Trunk- Intl. Breakout

International MS Teams Trunk- Intl. Breakout is designed for businesses that need to make a significant number of international calls. Enables businesses to connect with clients and partners worldwide. This product typically includes:

Pay-as-you-go Pricing
Global Reachability
Basic Features Call Forwarding, Voicemail
Certified SBC for Direct Routing
Fix Number of Channels

International MS Teams Trunk- Local Breakout

International MS Teams Trunk- Local Breakout is a trunk service that provides local call termination in various international markets. Allows businesses to appear as if they have a local presence in multiple countries.This product typically includes:

Pay-as-you-go Pricing
Competitive Local Rates
Basic Features Call Forwarding, Voicemail
Certified SBC for Direct Routing
Fix Number of Channels

UK Failover MS Teams Trunk

UK Failover MS Teams Trunk is a trunk service with built-in redundancy and failover capabilities. Ensures continuous service by automatically switching to a backup trunk in case of a failure. This product typically includes:

High Availability
Multiple Redundant Paths
Basic Features Call Forwarding, Voicemail
Certified SBC for Direct Routing
Fix Number of Channels

Requirement Identification

User Count
Determine the number of users who will be using Teams Direct Routing.
Determine Call Volume
Estimate the number of concurrent calls and overall call volume.
Identify Call Types
Distinguish between local, long-distance, and international calls.

Compatibility Check

Microsoft Teams Licensing - 365 License
Teams Direct Routing Licenses

You need Microsoft 365 E5 licenses that include Microsoft Teams.

If you do not have an E5 license, you can use one of the following licenses and add the Phone System license as an add-on:

  • Microsoft 365 E3
  • Microsoft 365 E1
  • Microsoft 365 Business Basic
  • Microsoft 365 Business Standard
Phone System Add-on License
Teams Direct Routing Licenses

If you are using an E3, E1, or Business plan, you need to add the Phone System license:

  • Microsoft 365 Phone System

Resource Allocation

Technical Person
Ensure to have a technical person with Windows PowerShell experience to Configure Teams Trunk on the 365 Tenant and manage Direct Routing settings in Teams. Usually its the IT maintenance company.
Bandwidth Assessment
Ensure adequate internet bandwidth for expected call volume.
Power Backup
An uninterrupted power supply for network devices.

Network Whitelisting

IP Addresses
Whitelist the IP addresses required by Microsoft Teams for Direct Routing. This includes IP addresses for Microsoft data centers.
Ports
Ensure that the ports for SIP and media traffic are open. Commonly used ports include TCP 5061 for SIP signaling and UDP 3478-3481 for media.
QoS Settings
(Optional) Prioritise SIP traffic to ensure call quality.

Order Services

Trunk Selection
Choose a Teams trunk based on your requirements.
Plan Selection
Select the appropriate plan that fits your call volume and features. Such as Bundle Trunks, Flex Trunks with their appropriate channel capacity for your business requirement.
Start Configuring
Now you can start configuring and use our services boost your business communication seamlessly!

How It Works?

At OLYS, our advanced system and network inspire customer confidence, allowing them to effortlessly acquire and allocate Teams Direct Routing and configurations using an intuitive interface. This efficient approach markedly diminishes the time and technical expertise traditionally required for establishing your VoIP infrastructure.

Sign up for the Customer Self Service (CSS) Portal with OLYS to get started with numbers.

Use OLYS number search tool to look for numbers by region or area code. When you’ve found your perfect one add it to your cart and check out.

 

Use OLYS CSS Portal to order your Direct Routing Service which suites your business model. When you’ve found your perfect one add it to your cart and check out.

 

Assign your new number to a SIP connection profile from your  CSS Portal account. 

Engage in seamless conversations—make calls, receive calls, all with your new number in the portal.

Choose Your Plan

Small Pricing Plan

MS Teams Direct Routing Standard
£7
/ PER MONTH

£20 Setup fee
MS Teams International Breakout Trunk
£15
/ PER MONTH

£20 Setup fee
MS Teams Direct Routing Bundle
£13
/ PER MONTH

£30 Setup fee
MS Teams Local Breakout Trunk
£15
/ PER MONTH

£20 Setup fee

Our Testimonials

What They Are Talking About Olys

"Choosing OLYS for Teams Direct Routing was a game-changer for our communication needs. The seamless integration and reliability of their services have transformed the way our team collaborates. With OLYS, we've experienced crystal-clear calls, enhanced flexibility, and a level of support that truly sets them apart. Teams Direct Routing has never been so efficient, thanks to OLYS – a trusted partner that delivers on its promises!"