All Systems Operational
No issues have been detected. All systems are functioning optimally.
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* Please be advised that during our planned maintenance activities, some outages might take some time to reflect on the portal. Our team is diligently working to ensure all updates and changes are accurately recorded and displayed as quickly as possible.
| Date | Start Time | End Time | Status | Product | Datacenter | Issue | Description |
|---|---|---|---|---|---|---|---|
| 10 Jan 2024 | 08:30 AM | 10:00 AM | RESOLVED | SIP Trunks | OpalNet | Registration Failure | SIP Trunk registration on OpelNet was failing due to a misconfiguration. |
| 15 Feb 2024 | 01:15 PM | 02:45 PM | RESOLVED | Single Lines | TitanNet | Database Latency | High latency in the main server database caused by a spike in traffic. |
| 20 Mar 2024 | 09:00 AM | 11:30 AM | RESOLVED | Hosted PBX | QuantaNet | Email Delivery Delays | Delay in email delivery due to an email queue backlog. |
| 25 Jul 2024 | 02:00 PM | 03:30 PM | RESOLVED | Teams Direct Routing | OpalNet | Direct Routing Issue | Direct routing in MS Teams was disrupted due to a network routing error. |
| 05 May 2024 | 07:45 AM | 09:15 AM | RESOLVED | eSIM | TitanNet | Login Failures | Users were unable to log into WebApp due to an authentication service bug. |
| 18 Jun 2024 | 10:30 AM | 12:00 PM | RESOLVED | SIP Trunks | QuantaNet | Data Sync Error | CRM data synchronization failed due to a database replication issue. |
| 30 Jul 2024 | 11:00 AM | 01:00 PM | RESOLVED | Hosted PBX | OpalNet | Access Denied | Users experienced access denial to cloud storage because of a permissions misconfiguration. |
| 12 Aug 2024 | 04:15 PM | 05:45 PM | RESOLVED | Single Lines | TitanNet | Transaction Failures | Payment transactions were failing due to a gateway timeout error. |
| Date | Start Time | End Time | Product | Datacenter | Maintenance Type | Description |
|---|---|---|---|---|---|---|
| 01 Aug 2024 | 12:00 AM | 04:00 AM | Teams Direct Routing | OpalNet | Software Update | Performing a software update to enhance features and security. |
| 05 Aug 2024 | 02:00 AM | 06:00 AM | SIP Trunks | TitanNet | Network Optimization | Upgrading network infrastructure for improved performance. |
| 10 Aug 2024 | 01:00 AM | 05:00 AM | Single Lines | QuantaNet | Hardware Upgrade | Replacing outdated hardware to ensure better service reliability. |
| 15 Aug 2024 | 11:00 PM | 03:00 AM | eSIM | OpalNet | Security Patch | Applying security patches to address vulnerabilities. |
| 20 Aug 2024 | 03:00 AM | 07:00 AM | Hosted PBX | TitanNet | Database Maintenance | Scheduled database maintenance for improved data management. |
| 25 Aug 2024 | 12:30 AM | 04:30 AM | Teams Direct Routing | QuantaNet | System Optimization | System optimization to enhance overall efficiency and performance. |
| 30 Aug 2024 | 02:30 AM | 06:30 AM | SIP Trunks | OpalNet | Firmware Update | Updating firmware on network devices to the latest version. |
| 05 Sep 2024 | 04:00 AM | 08:00 AM | Single Lines | TitanNet | Backup Testing | Performing routine backup testing to ensure data integrity. |
SIP Trunks
OpalNet
QuantaNet
TitanNet
Most Recent Updates
10 Jan 2024 - RESOLVED | SIP Trunks | Registration Failure
SIP Trunk registration on OpelNet was failing due to a misconfiguration.
15 Feb 2024 - RESOLVED | Single Lines | Database Latency
High latency in the main server database caused by a spike in traffic.
20 Mar 2024 - RESOLVED | Hosted PBX | Email Delivery Delays
Delay in email delivery due to an email queue backlog.
Hosted PBX
OpalNet
QuantaNet
TitanNet
Most Recent Updates
10 Jan 2024 - RESOLVED | SIP Trunks | Registration Failure
SIP Trunk registration on OpelNet was failing due to a misconfiguration.
15 Feb 2024 - RESOLVED | Single Lines | Database Latency
High latency in the main server database caused by a spike in traffic.
20 Mar 2024 - RESOLVED | Hosted PBX | Email Delivery Delays
Delay in email delivery due to an email queue backlog.
Teams Direct Routing
OpalNet
QuantaNet
TitanNet
Most Recent Updates
10 Jan 2024 - RESOLVED | SIP Trunks | Registration Failure
SIP Trunk registration on OpelNet was failing due to a misconfiguration.
15 Feb 2024 - RESOLVED | Single Lines | Database Latency
High latency in the main server database caused by a spike in traffic.
20 Mar 2024 - RESOLVED | Hosted PBX | Email Delivery Delays
Delay in email delivery due to an email queue backlog.
Single Line Telephone
OpalNet
QuantaNet
TitanNet
Most Recent Updates
10 Jan 2024 - RESOLVED | SIP Trunks | Registration Failure
SIP Trunk registration on OpelNet was failing due to a misconfiguration.
15 Feb 2024 - RESOLVED | Single Lines | Database Latency
High latency in the main server database caused by a spike in traffic.
20 Mar 2024 - RESOLVED | Hosted PBX | Email Delivery Delays
Delay in email delivery due to an email queue backlog.
FTTP/ FTTC
OpalNet
QuantaNet
TitanNet
Most Recent Updates
10 Jan 2024 - RESOLVED | SIP Trunks | Registration Failure
SIP Trunk registration on OpelNet was failing due to a misconfiguration.
15 Feb 2024 - RESOLVED | Single Lines | Database Latency
High latency in the main server database caused by a spike in traffic.
20 Mar 2024 - RESOLVED | Hosted PBX | Email Delivery Delays
Delay in email delivery due to an email queue backlog.
Home Phones
OpalNet
QuantaNet
TitanNet
Most Recent Updates
10 Jan 2024 - RESOLVED | SIP Trunks | Registration Failure
SIP Trunk registration on OpelNet was failing due to a misconfiguration.
15 Feb 2024 - RESOLVED | Single Lines | Database Latency
High latency in the main server database caused by a spike in traffic.
20 Mar 2024 - RESOLVED | Hosted PBX | Email Delivery Delays
Delay in email delivery due to an email queue backlog.
eSIM
OpalNet
QuantaNet
TitanNet
Most Recent Updates
10 Jan 2024 - RESOLVED | SIP Trunks | Registration Failure
SIP Trunk registration on OpelNet was failing due to a misconfiguration.
15 Feb 2024 - RESOLVED | Single Lines | Database Latency
High latency in the main server database caused by a spike in traffic.
20 Mar 2024 - RESOLVED | Hosted PBX | Email Delivery Delays
Delay in email delivery due to an email queue backlog.
Data Center Status
OpalNet
QuantaNet
TitanNet
Core Systems
100%
Security
100%
Performance Metrics
100%